Organizations frequently need to export data such as transactional data, analytical and monitoring data, or interaction history results out of Pega Customer Decision Hub for further processing.

For example, the results of next-best-action decisions are recorded in Pega Customer Decision Hub as interaction history for each customer. You can export interaction history data out of Pega Customer Decision Hub and use it for reporting in external business intelligence tools that create insight beyond the scope of the Pega application.