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Pega Customer Decision Hub 8.5 Implementation Guide


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Dynamically manage cross-channel conversations (from action design to fulfillment), drive revenue, and expand customer lifetime value by implementing Pega Customer Decision Hub.

Pega Customer Decision Hub is a comprehensive customer engagement automation solution that delivers inbound action management and outbound marketing campaigns on a single platform. Pega Customer Decision Hub uses a unique combination of predictive and adaptive analytics, real-time decisioning, and business process management to meet your business needs.

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