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Creating treatments for additional channels


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After creating the new channel in Next-Best-Action Designer, you can configure treatments for that channel.

  1. In the Pega Customer Decision Hub portal, click Content Treatments .

  2. Click Create Other .

  3. In the Channel list, select the new channel that you created.

  4. Fill out all other fields required to configure the treatment.

For more information about treatments, see Defining treatments for actions.
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