Skip to main content

Table of Contents

Configuring overall prioritization


Only available versions of this content are shown in the dropdown

The overall prioritization configuration of a Strategy determines the order in which actions are made to a customer. You must specify the overall prioritization if you configured multiple targeting approaches or if an analytics-driven approach includes more than one business group.

  • You can configure overall prioritization in the same way as a group or issue-level prioritization. For more information, see Configuring Prioritization.

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us