Skip to main content
LinkedIn
Copied!

Table of Contents

Issue: Next-Best-Action template support

Use the following troubleshooting tips to help solve issues with Next-Best-Action template support.

Cause: Next-Best-Action templates do not support customer journeys

As of Pega Customer Decision Hub version 8.6, Next-Best-Action templates do not support customer journeys that are configured as part of the model definition. The exported Next-Best-Action templates will not include any customer journey information.

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us