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Monitoring Campaign Performance

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Once a Campaign is in its running stage, the Campaign display switches to the monitoring view. This view includes the following sections which aid marketers in monitoring various aspects of their Campaigns.

You can easily monitor the status of your running and scheduled campaigns with the Campaign Runs widget. Add the widget to the Dashboard and use it to quickly identify Campaigns that need attention. For more information about Dashboard widgets, see Customizing the Pega Customer Decision Hub dashboard.

  • Campaign overview
  • Performance

    This section provides an overview of how the action is performing across the following three metrics:

  • Run schedule

    In the monitoring view, the Run schedule section displays two grids - one for initiated runs and the other for upcoming runs.

  • Goals
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