Skip to main content

Table of Contents

Saving customer groups as audiences


Only available versions of this content are shown in the dropdown

Save or export as audiences the customer groups that Value Finder identifies as underserved after eligibility. You can then run distribution tests to get more insight into the current actions that these audiences receive. Use the Value Finder recommendations and your distribution test results as feedback for business stakeholders to inspire them to create new actions and treatments that will be relevant to these audiences.

Review the customer groups that Value Finder identifies, and then manage the descriptive fields for the groups until you have meaningful and actionable groups from which you can create audiences. For more information, see Analyzing group descriptions.
  1. Save a group as an audience by performing the following actions:

    1. To the right of the group description, click the More icon, and then click Save as audience.

    2. In the Create audience window, enter a name for the audience.

    3. Click Submit, and then click Close.

  2. To export an audience as a CSV file, click the More icon to the right of the group description, and then click Export as CSV.

    The system saves the file to the default download folder on your computer.

Related Content

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us