Skip to main content

Table of Contents

Understanding the action flow connectors


Only available versions of this content are shown in the dropdown

The various shapes outlined in the prior sections can all be connected to one another. Each connector connects one shape to another. A shape can have multiple connectors emanating from it and/or terminating at it. The various connectors represent possible paths of Flow execution.

Connectors can be categorized into the following types:

  • Understanding simple connector

    These connectors simply connect one shape to another. There is no logic path determination behind these connectors.

  • Understanding Decision connectors

    These connectors emanate from the Decision shape. Decision connectors can be sub-categorized based on the condition type – Result, Always, When, and Else.

  • Understanding Wait connectors

    The wait connector emanates from shapes that have a waiting mechanism tied to them (wait-based shapes). This includes the following shapes:

  • Understanding Response Received connectors

    Use the Response Received connector to denote the Flow path to take when a response is received for a particular action. This is typically used as a connector originating from a Send Email or Send SMS shape after an action email or SMS is sent to a customer.

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us