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Pega Customer Engagement for Life Sciences sample operators and access groups

Pega Customer Engagement for Life Sciences includes a predefined set of access groups, roles, and privileges. You can use the sample data operators in the application as a starting point, but you must create your own application-specific access groups and roles to avoid future problems when upgrading.

The following table lists the sample data operators and access groups.

Operator nameDescriptionDefault access groupDefault portal
CELSSysAdminSystems administrator operatorPegaLSCPM:AdministratorsDev Studio
CELSCSRContact center representative operatorPegaLSCPM:CSRInteraction Portal
CELSHealthCoachHealth coach operatorPegaLSCPM:HealthCoachInteraction Portal
CELSExpressAdminSystems administrator operatorPegaLS:AuthorApp Studio

Published November 21, 2018 — Updated December 4, 2018

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