Pega Customer Service for Healthcare hotfixes
Hotfixes are software updates that Pega creates to fine-tune the behavior of a release. For hotfix installation details, see the readme that is included in the hotfix. Tables that contain hotfix information for each release are provided below:
Pega Customer Service for Healthcare 8.5
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-69339 | Pega Customer Service 8.5.1 Patch release | When a new application is created on top of the Pega Customer Service for Heathcare application, then the service request options are not shown in the Settings tab of any case type. |
Pega Customer Service for Healthcare 8.4
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-65932 | 1. Pega platform 8.4.2 | Disabled maystart check for all necessary activities. Enabled authentication for all the activities. Added privilege to all the activities where maystart is enabled. |
HFIX-62964 | None | Fixes composite issues in Recent Interactions and the Timeline |
Pega Customer Service for Healthcare 8.3
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-66308 |
| Disabled maystart check for all necessary activities. Enabled authentication for all the activities. Added privilege to all the activities where maystart is enabled. |
HFIX-56480 | None | Updated survey rules in the Welcome Member microjourney |
Pega Customer Service for Healthcare 8.2
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-66684 |
| Disabled maystart check for all necessary activities. Enabled authentication for all the activities. Added privilege to all the activities where maystart is enabled. |
HFIX-60330 | CS horizontal HFIX-60269 | Corrects a performance issue with Recent Interactions on the composite |
Pega Customer Service for Healthcare 8.1
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-67472 | Pega platform 8.1.8 | Disabled maystart check for all necessary activities. Enabled authentication for all the activities. Added privilege to all the activities where maystart is enabled. |
Pega Customer Service for Healthcare 7.4
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-66686 |
| Disabled maystart check for all necessary activities. Enabled authentication for all the activities. Added privilege to all the activities where maystart is enabled. |
Pega Customer Service for Healthcare 7.31
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-38629 | Pega platform 7.3.1 | CSS changes are done post-Pega 7.3.1 GA to support the CRM timeline feature as part of the Pega Customer Relationship Manager 7.31 release. |
| HFIX-38971 | Provides a solution for an issue where Timeline Control does not show in Microsoft Internet Explorer 11. |
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-39714 | Pega platform 7.4 | Updates required for integration between Customer Service for Healthcare 7.31 and other applications in the Pega healthcare CRM suite |
| HFIX-39714 | Pega platform7.31 | Updates required for integration between Customer Service for Healthcare 7.31 and other applications in the Pega healthcare CRM suite |
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-38781 | Pega platform 7.3.1 | Enhancements to address the feedback items on Pega Foundation for Healthcare 7.31 applications |
Pega Customer Service for Healthcare 7.22.1
Required Pega Platform hotfixes for Pega Customer Service for Healthcare 7.22.1
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-31834 | Pega platform 7.2.2 | The external NPS smart shape for sending a link to a user does not work. |
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-38973 | Pega platform 7.31 | Changes are required in Customer Service for Healthcare 7.22 to be compatible with Pega Foundation for Healthcare 7.31. |
| HFIX-37722 | Pega platform 7.2.2 | Compatibility issues are encountered between the Pega Customer Relationship Management for Healthcare 7.22.1 and Pega Foundation for Healthcare 7.23 applications. |
Required Pega Foundation for Healthcare hotfixes for Pega Customer Service for Healthcare 7.22.1
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-36576 | Pega platform 7.2.2 | Compatibility issues are encountered between the Pega Customer Service for Healthcare 7.22.1 and Pega Foundation for Healthcare 7.23 applications |
| HFIX-37266 | Compatibility issues are encountered between the Pega Customer Service for Healthcare 7.22.1 and Pega Foundation for Healthcare 7.23 application |
Pega Customer Service for Healthcare 7.22
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-31454 | Pega platform 7.2.2 | Incremental indexing issue |
| HFIX-31834 | The external NPS smart shape for sending a link to a user does not work. |
Required Pega Foundation for Healthcare 7.22 hotfixes
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-31549 | Pega platform 7.2.1 | Extends sample policy expiry dates |
Optional Pega Care Management 7.21 hotfixes for Pega Customer Service for Healthcare 7.22 (required if your installation includes Clinical Interaction Manager)
| Hotfix number | Prerequisites | Description |
|---|---|---|
| HFIX-31029 | Pega platform 7.2.2 | Unable to add internal contact and AuthorizationRequest |
| HFIX-31152 | User interface updates to the visit case |