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Changing the home page reports

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You can modify the reports shown on the home page. The reports shown can change, based on the role of the user logged into the Interaction Portal.

  1. In the Interaction Portal home page, click Dashboard.

  2. Click the Personalize dashboard icon to configure the charts and reports based on your business requirements.

  3. Configure this section by removing the charts that you do not want and adding charts to this section.

  4. Click Publish to save your changes.

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