Table of Contents

Communications application


Only available versions of this content are shown in the dropdown

Pega Customer Service for Communications extends the basic Pega Customer Service application capabilities with communications-specific data model and case types (microjourneys). The topics in this section describe additional capabilities available in Pega Customer Service for Communications.

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.