The Pega Foundation for Communications (formerly Communications Industry Foundation) data model is built on the TM Forum Information Framework (SID), which is comprised of several domains that are a collection of Aggregate Business Entities (ABEs) associated with a specific management area. An ABE is a well-defined set of information and operations that characterizes a highly cohesive, loosely coupled set of business entities. A business entity represents something of interest to the business that can be something tangible (such as a customer), something active (such as a customer order), or something conceptual (such as a customer account). Business entity instances typically move through a well-defined life cycle, are characterized by attributes, and participate in relationships with other business entities.

Communications Industry Foundation 7.21 supports the TM Forum’s Information Framework (SID) version 16.0. For more information about this specific release, see the TM Forum knowledge base article GB922 Information Framework (SID) R16.0.1.