Skip to main content
LinkedIn
Copied!

Table of Contents

Pega Fulfillment Control Center for Communications implementation guide

Pega Fulfillment Control Center for Communications helps communication service providers to manage and accelerate the development of order fulfillment processes. Core application functionality includes order decomposition, order orchestration, order validation, and customer order fulfillment management.

Pega Fulfillment Control Center for Communications contains the following application layers:

  • Pega Foundation for Communications application layer - a baseline layer that contains the common shared information/data (SID)-based object model used to support the SID data element dictionary by providing an object-based class structure for common objects including: customer order, customer order item, service, and resource. For more information, see the TMForum website.
  • Product Catalog for Communications supports order fulfillment processes by using rules for flows, service level agreements (SLAs), user interfaces (UIs), landing pages for managing order actions, and the Technical Catalog, which is used to manage and create fulfillment plans based on product type, order action and item action.
Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us