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Frequently asked questions about volume constraints

This article describes the Next-Best-Action framework shipped with Pega Marketing™ 8.4 and  Pega Customer Decision Hub™ 8.4. For Pega Customer Decision Hub 8.5, see the Pega Customer Decision Hub User Guide on the Pega Customer Decision Hub product page.

Can I use volume constraints with action bundles?

Yes. If you grouped any of your actions into bundles, all volume constraints apply to the action which you marked as the bundle parent, that is, the main offering of the bundle. If the parent action passes the volume constraint, all child actions for the bundle also pass. If the parent action does not pass the volume constraint, all child actions for the bundle are also rejected. Child actions are not processed as individual items during volume constraints.

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