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Improved upgrade for Pega Marketing and Pega Customer Decision Hub

Starting in version 8.1, the upgrade process for Pega Marketing™ and Pega Customer Decision Hub™ has been greatly simplified. You can now upgrade directly to the current release from versions of Pega Marketing as early as 7.13, without the need for incremental upgrades to interim versions. The simplified upgrade makes it easier to keep your application up to date and benefit from the latest features.

Upgrade process benefits

The simplified upgrade process offers the following benefits:

  • The upgrade process is shorter and simpler, with no need to install one or more interim versions when upgrading from an older release. Direct upgrades to Pega Marketing or Pega Customer Decision Hub 8.1 and newer are supported for all versions starting from Pega Marketing 7.13.
  • Less downtime is required while the upgrade runs.
  • Many manual steps were eliminated from the process, making it more stable and lessening the risk of errors.

Keep your application up to date and benefit from the new features available in the latest releases of Pega Marketing or Pega Customer Decision Hub. For more information, see What's new in Pega's CRM Suite.

Upgrading Pega Marketing or Pega Customer Decision Hub on Pega Cloud

If your Pega Marketing or Pega Customer Decision Hub application runs on Pega Cloud, the upgrade will be performed for you in the background, with minimal downtime for you and your team. For more information, see Improved upgrade for Pega Marketing or Pega Customer Decision Hub running on Pega Cloud.

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