Regulations, such as the General Data Protection Regulation (GDPR), might require you to perform specific actions on customer data, including personal information, decision results, and interaction history, when the customer requests it. For example, you might need to provide your customer with all of the information that you collected about them or delete information about them from your System of Record. The following articles describe the options provided by Pega to implement your own compliance strategy.

• For more information about data retrieval, see Retrieving customer data.
• For more information about data erasure, see Erasing customer data.
• For more information about the identity, location, and processing activity of our Subprocessors, see Pegasystems Subprocessors