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Setting outbound channel limits and suppression policies

Use Next-Best-Action Designer to set the limits for the number of contacts a customer receives in a given period of time. You can also configure an automatic pause for actions after a specific number of outcomes.

This article describes the Next-Best-Action framework shipped with Pega Marketing™ 8.4 and  Pega Customer Decision Hub™ 8.4. For Pega Customer Decision Hub 8.5, see the Pega Customer Decision Hub User Guide on the Pega Customer Decision Hub product page.
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