Pega Platform: Mobile Platform Support

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This content applies to On-Premises Services and Cloud environments.

NOTE: Due to the large number and diversity of physical Android devices on the market, it is not possible to test each and every device. This matrix is intended to be a guide, rather than an exhaustive list of supported devices. Your experience on your mobile device may differ from results indicated in this matrix.

Mobile Browser Support

Platform Browser Pega 7.4 Pega 8.1 Pega 8.2 Pega 8.3 Pega 8.4 IMPORTANT NOTES
iOS 9 Safari   supported   supported   supported   supported   supported  
iOS 10 Safari   supported   supported   supported   supported   supported  
iOS 11 Safari   supported   supported   supported   supported   supported  
iOS 12 Safari     supported   supported   supported   supported  
iOS 13 Safari         supported   supported  
Android 4.4.x Google Chrome   supported   supported   supported   supported   supported  
Android 5.0, 5.1 Google Chrome   supported   supported   supported   supported   supported  
Android 6.0 Google Chrome   supported   supported   supported   supported   supported  
Android 7.0 Google Chrome   supported   supported   supported   supported   supported  
Android 7.1 Google Chrome   supported   supported   supported   supported   supported  
Android 8.0 Google Chrome   supported   supported   supported   supported   supported  
Android 8.1 Google Chrome   supported   supported   supported   supported   supported  
Android 9.0 Google Chrome     supported   supported   supported   supported  
Android 10.0 Google Chrome         supported   supported  

 

Client-side Native Application Support

Platform Client App Pega 7.4  Pega 8.1  Pega 8.2 Pega 8.3 Pega 8.4 IMPORTANT NOTES
iOS 9 Infinity Mobile Client       supported   supported    
iOS 10 Infinity Mobile Client       supported   supported   supported  
iOS 11 Infinity Mobile Client       supported   supported   supported  
iOS 12 Infinity Mobile Client       supported   supported   supported  
iOS 13 Infinity Mobile Client         supported   supported  
Android 5.0, 5.1 Infinity Mobile Client       supported   supported    
Android 6.0 Infinity Mobile Client       supported   supported   supported  
Android 7.0 Infinity Mobile Client       supported   supported   supported  
Android 7.1 Infinity Mobile Client       supported   supported   supported  
Android 8.0 Infinity Mobile Client       supported   supported   supported  
Android 8.1 Infinity Mobile Client       supported   supported   supported  
Android 9.0 Infinity Mobile Client       supported   supported   supported  
Android 10.0 Infinity Mobile Client         supported   supported  

 

 

Platform Client App Pega 7.4 Pega 8.1 Pega 8.2 Pega 8.3 Pega 8.4 IMPORTANT NOTES
iOS 9 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported     
iOS 10 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
iOS 11 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
iOS 12 Pega Mobile Client/ Mobile SDK     supported   supported   supported   supported  
iOS 13 Pega Mobile Client/ Mobile SDK         supported   supported  
Android 4.2.x - 4.3.x Pega Mobile Client/ Mobile SDK supported for SDK only supported for SDK only       See important Mobile note #1 below
Android 4.4.x Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported     
Android 5.0, 5.1 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported    
Android 6.0 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
Android 7.0 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
Android 7.1 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
Android 8.0 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
Android 8.1 Pega Mobile Client/ Mobile SDK   supported   supported   supported   supported   supported  
Android 9.0 Pega Mobile Client/ Mobile SDK     supported   supported   supported   supported  
Android 10.0 Pega Mobile Client/ Mobile SDK         supported   supported  
Windows 10 Client for Windows   supported   supported   supported   supported   supported See important Mobile note #2 and #3 below

 

Important Mobile Notes:

  1. User interfaces built using layouts that use the new "Flexbox"  setting will not render correctly in the Pega Mobile Client running on Android versions prior to 4.4.  This issue does not occur on the Chrome browser on these versions of Android.
  2. Windows 10/Client for Windows supports desktop, laptop, and tablet devices running x86 and x64 Windows 10.
  3. Beginning in Pega Platform version 7.3, you can build a deployable binary inside our hosted server for Pega Mobile Client, but this is not yet supported for Client for Windows.  If you want to build a deployable binary for Client for Windows, please contact your Pega representative for help in doing this manually, or reference the Pega Community article  Building a Pega Client for Windows Application.

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