Pega Platform: Mobile Platform Support
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This content applies to On-Premises Services and Cloud environments.
NOTE: Due to the large number and diversity of physical Android devices on the market, it is not possible to test each and every device. This matrix is intended to be a guide, rather than an exhaustive list of supported devices. Your experience on your mobile device may differ from results indicated in this matrix.
Mobile Browser Support
| Platform | Browser | Pega 7.4 | Pega 8.1 | Pega 8.2 | Pega 8.3 | Pega 8.4 | IMPORTANT NOTES |
| iOS 9 | Safari | supported | supported | supported | supported | supported | |
| iOS 10 | Safari | supported | supported | supported | supported | supported | |
| iOS 11 | Safari | supported | supported | supported | supported | supported | |
| iOS 12 | Safari | supported | supported | supported | supported | ||
| iOS 13 | Safari | supported | supported | ||||
| Android 4.4.x | Google Chrome | supported | supported | supported | supported | supported | |
| Android 5.0, 5.1 | Google Chrome | supported | supported | supported | supported | supported | |
| Android 6.0 | Google Chrome | supported | supported | supported | supported | supported | |
| Android 7.0 | Google Chrome | supported | supported | supported | supported | supported | |
| Android 7.1 | Google Chrome | supported | supported | supported | supported | supported | |
| Android 8.0 | Google Chrome | supported | supported | supported | supported | supported | |
| Android 8.1 | Google Chrome | supported | supported | supported | supported | supported | |
| Android 9.0 | Google Chrome | supported | supported | supported | supported | ||
| Android 10.0 | Google Chrome | supported | supported |
Client-side Native Application Support
| Platform | Client App | Pega 7.4 | Pega 8.1 | Pega 8.2 | Pega 8.3 | Pega 8.4 | IMPORTANT NOTES |
| iOS 9 | Infinity Mobile Client | supported | supported | ||||
| iOS 10 | Infinity Mobile Client | supported | supported | supported | |||
| iOS 11 | Infinity Mobile Client | supported | supported | supported | |||
| iOS 12 | Infinity Mobile Client | supported | supported | supported | |||
| iOS 13 | Infinity Mobile Client | supported | supported | ||||
| Android 5.0, 5.1 | Infinity Mobile Client | supported | supported | ||||
| Android 6.0 | Infinity Mobile Client | supported | supported | supported | |||
| Android 7.0 | Infinity Mobile Client | supported | supported | supported | |||
| Android 7.1 | Infinity Mobile Client | supported | supported | supported | |||
| Android 8.0 | Infinity Mobile Client | supported | supported | supported | |||
| Android 8.1 | Infinity Mobile Client | supported | supported | supported | |||
| Android 9.0 | Infinity Mobile Client | supported | supported | supported | |||
| Android 10.0 | Infinity Mobile Client | supported | supported |
| Platform | Client App | Pega 7.4 | Pega 8.1 | Pega 8.2 | Pega 8.3 | Pega 8.4 | IMPORTANT NOTES |
| iOS 9 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | ||
| iOS 10 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| iOS 11 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| iOS 12 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | ||
| iOS 13 | Pega Mobile Client/ Mobile SDK | supported | supported | ||||
| Android 4.2.x - 4.3.x | Pega Mobile Client/ Mobile SDK | supported for SDK only | supported for SDK only | See important Mobile note #1 below | |||
| Android 4.4.x | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | ||
| Android 5.0, 5.1 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | ||
| Android 6.0 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| Android 7.0 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| Android 7.1 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| Android 8.0 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| Android 8.1 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | supported | |
| Android 9.0 | Pega Mobile Client/ Mobile SDK | supported | supported | supported | supported | ||
| Android 10.0 | Pega Mobile Client/ Mobile SDK | supported | supported | ||||
| Windows 10 | Client for Windows | supported | supported | supported | supported | supported | See important Mobile note #2 and #3 below |
Important Mobile Notes:
- User interfaces built using layouts that use the new "Flexbox" setting will not render correctly in the Pega Mobile Client running on Android versions prior to 4.4. This issue does not occur on the Chrome browser on these versions of Android.
- Windows 10/Client for Windows supports desktop, laptop, and tablet devices running x86 and x64 Windows 10.
- Beginning in Pega Platform version 7.3, you can build a deployable binary inside our hosted server for Pega Mobile Client, but this is not yet supported for Client for Windows. If you want to build a deployable binary for Client for Windows, please contact your Pega representative for help in doing this manually, or reference the Pega Community article Building a Pega Client for Windows Application.
Published August 8, 2019 - Updated February 26, 2020