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Pega Platform Troubleshooting

Succeed with support self-service by reading Troubleshooting articles developed from Pega client cases that are resolved by Global Client Support (GCS).

Troubleshooting knowledgebase articles provide the solutions to commonly reported problems that clients experience in more than one product release, that is, multiple products and versions. In contrast, Support Articles (SAs) or Knowledge Content Published (KCPs) provide the solution to a problem reported for one product release only.

Application Development

Troubleshooting application development issues

Data Extraction and Integration

Troubleshooting data extraction and integration issues


Troubleshooting mobile issues

Pega Cloud

Troubleshooting Pega Cloud issues

Pega Predictive Diagnostic Cloud and Autonomic Event Services

Troubleshooting PDC and AES issues


Troubleshooting reporting issues

System Administration

Troubleshooting system administration issues

User Interface

Troubleshooting user interface issues


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