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Table of Contents

Troubleshooting system administration issues

Succeed with support self-service by reading Troubleshooting articles for System Administration that are developed from client cases resolved by Pega Global Client Support (GCS).

Do not modify or truncate critical System tables

Managing clusters with Hazelcast

Updates to Hazelcast support

Split-Brain Syndrome and cluster fracturing FAQs

Troubleshooting Pega Platform Search

Troubleshooting Elasticsearch issues on Pega 7.1.7 through 7.4

Troubleshooting search index failures

Disabling default operators with insecure passwords

Troubleshooting Error adopting from POST body SAXParserException: Content is not allowed in Prolog

Troubleshooting failed database connection after upgrade or patch (Oracle database)

Troubleshooting failed system startup after upgrade or patch (Oracle database)

Troubleshooting FUA Compiler Error “Requires a 1.6 compliant JVM”

Specifying the Hotfix Catalog location for Pega Hotfix Manager

Troubleshooting incorrect count of rules in dashboards and reports

Troubleshooting indexing issues after upgrade to Pega 7.3

Troubleshooting ORA-02443, ORA-02429, ORA-06512, Oracle optimization issues after upgrading

Troubleshooting pyIndexDirectory null after nodes restart

When to restart an application server

Troubleshooting rule resolution issues

Troubleshooting HTTP and web server issues

Understanding HTTP status codes for troubleshooting common issues

File upload and download troubleshooting FAQs

Localizing field values using tools. getLocalizedTextForString(String aFieldName, String aFieldValue)

Operator Presence troubleshooting FAQs

Pega Ping service FAQs

Troubleshooting web server Push Notifications

Static content troubleshooting FAQs

Troubleshooting stale work, validation errors, and work processing failures caused by Transaction ID mismatch

URL Mappings troubleshooting FAQs

 

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