Pega Platform version support for Pega-supplied applications
This matrix lists the Pega Platform ™ versions that support each version of the Pega-supplied applications. Usually, the application version required is the same version number as the platform. For example, Pega Customer Services for Financial Services 8.3 requires Pega Platform 8.3.
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App version to run on… |
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Application |
Platform 8.3 |
Platform 8.2 |
Platform 8.1 |
Note |
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Cross Industry |
Pega Customer Service |
8.3 |
8.2 |
8.1 |
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Pega Sales Automation |
8.3 |
8.2 |
8.1 |
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Pega Marketing |
8.3 |
8.2 |
8.1 |
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Pega Field Service |
8.3 |
8.2 |
Not Available |
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Financial Services |
Pega Foundation for Financial Services |
8.3 |
8.2 |
8.1 |
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Pega Customer Service for Financial Services |
8.3 |
8.2 |
8.1 |
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Pega Sales Automation for Financial Services |
8.3 |
8.2 |
8.1 |
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Pega Marketing for Financial Services |
8.3 |
8.2 |
8.1 |
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Pega Client Lifecycle Management for Financial Services |
8.3 |
8.2 |
8.1 |
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Pega Know Your Customer for Financial Services |
8.3 |
8.2 |
8.1 |
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Pega Smart Dispute for Issuers |
7.41* |
7.41* |
7.41* |
Also requires hot fixes |
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Pega Smart Dispute for Acquirers |
7.41* |
7.41* |
7.41* |
Also requires hot fixes |
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Pega Smart Investigate for Payments |
8.3 |
8.2 |
8.1 |
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Smart Adjust |
7.21* |
7.21* |
7.21* |
Also requires hot fixes |
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Insurance |
Pega Foundation for Insurance |
8.3 |
8.2 |
8.1 |
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Pega Customer Service for Insurance |
8.3 |
8.2 |
8.1 |
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Pega Sales Automation for Insurance |
8.3 |
8.2 |
8.1 |
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Pega Underwriting |
8.3 |
8.2 |
8.1 |
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Pega Claims for Insurance |
8.3 |
8.2 |
8.1 |
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Healthcare |
Pega Foundation for Healthcare |
8.3 |
8.2 |
8.1 |
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Pega Customer Service for Healthcare |
8.3 |
8.2 |
8.1 |
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Pega Sales Automation for Healthcare |
8.3 |
8.2 |
8.1 |
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Pega Care Management |
8.3 |
8.2 |
8.1 |
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Pega Claims Workstation for Healthcare / Pega Claims Repair for Healthcare |
8.3 |
8.2 |
8.1 |
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Pega Smart Claims Engine for Healthcare |
8.3 |
Not Available |
8.1 |
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Pega Product Composer for Healthcare |
8.3 |
8.2 |
8.1 |
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Pega Sales Automation for Statutory Healthcare |
8.3 |
Not Available |
8.1 |
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Communications |
Pega Foundation for Communications |
8.3 |
8.2 |
8.1 |
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Pega Customer Service for Communications |
8.3 |
8.2 |
8.1 |
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Pega Marketing for Communications |
8.3 |
8.2 |
8.1 |
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Pega Configure Price Quote for Communications |
8.3 |
8.2 |
8.1 |
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Pega Fulfillment Control Center for Communications |
8.3 |
8.2 |
8.1 |
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Life Sciences |
Pega Pharmacovigilance |
8.3 |
8.2 |
8.1 |
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Pega Foundation for Life Sciences |
8.3 |
8.2 |
8.1 |
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Government |
Pega Government Platform |
8.3 |
8.2 |
8.1 |
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Pega Certification and Licensing for Government |
8.3 |
8.2 |
8.1 |
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Manufacturing |
Pega for Manufacturing |
8.3 |
8.2 |
8.1 |
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Pega Warranty |
8.3 |
8.2 |
8.1 |
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Published September 5, 2019 — Updated September 17, 2019