Pega Platform version support for Pega-supplied applications

This matrix details the application version required for a given Pega Platform version. With few exceptions, the application version required is the same version number as the platform. For example, to run Pega Customer Services for Financial Services on Platform 8.4, you need version 8.4 of the application.

For more information, see Pega Platform Support Guide Resources.

This matrix may include application releases that are not yet available. For more information about the latest version of your application, see the list of the current Pega Application upgrade guides.

 

 

App version to run on…

 

 

Application

Platform 8.4

Platform 8.3

Platform 8.2

Note

Cross Industry

Pega Customer Service

8.4

8.3

8.2

 

Pega Sales Automation

8.4

8.3

8.2

 

Pega Marketing

8.4

8.3

8.2

 

Pega Field Service

8.4

8.3

8.2

 

Financial Services

Pega Foundation for Financial Services

8.4

8.3

8.2

 

Pega Customer Service for Financial Services

8.4

8.3

8.2

 

Pega Sales Automation for Financial Services

8.4

8.3

8.2

 

Pega Marketing for Financial Services

Not available

8.3

8.2

 

Pega Client Lifecycle Management for Financial Services

8.4

8.3

8.2

 

Pega Know Your Customer for Financial Services

8.4

8.3

8.2

 

Pega Smart Dispute for Issuers

7.48*

7.41*

7.41*

Also requires hot fixes

Pega Smart Dispute for Acquirers

7.48*

7.41*

7.41*

Also requires hot fixes

Pega Smart Investigate for Payments

8.4

8.3

8.2

 

Smart Adjust

7.21*

7.21*

7.21*

Also requires hot fixes

Insurance

Pega Foundation for Insurance

8.4

8.3

8.2

 

Pega Customer Service for Insurance

8.4

8.3

8.2

 

Pega Sales Automation for Insurance

8.4

8.3

8.2

 

Pega Underwriting

8.4

8.3

8.2

 

Pega Claims for Insurance

8.4

8.3

8.2

 

Healthcare

Pega Foundation for Healthcare

8.4

8.3

8.2

 

Pega Customer Service for Healthcare

8.4

8.3

8.2

 

Pega Sales Automation for Healthcare

8.4

8.3

8.2

 

Pega Care Management

Not available

8.3

8.2

 

Pega Claims Workstation for Healthcare / Pega Claims Repair for Healthcare

8.4

8.3

8.2

 

Pega Smart Claims Engine for Healthcare

Not available

8.3

Not available

 

Pega Product Composer for Healthcare

Not available

8.3

8.2

 

Pega Sales Automation for Statutory Healthcare

Not available

8.3

Not available

 

Communications

Pega Foundation for Communications

8.4

8.3

8.2

 

Pega Customer Service for Communications

8.4

8.3

8.2

 

Pega Marketing for Communications

8.4

8.3

8.2

 

Pega Configure Price Quote for Communications

8.4

8.3

8.2

 

Pega Fulfillment Control Center for Communications

8.4

8.3

8.2

 

Life Sciences

Pega Pharmacovigilance

Not available

8.3

8.2

 

Pega Foundation for Life Sciences

Not available

8.3

8.2

 

Government

Pega Government Platform

8.4

8.3

8.2

 

Pega Certification and Licensing for Government

8.4

8.3

8.2

 

Manufacturing

Pega for Manufacturing

8.4

8.3

8.2

 

Pega Warranty

8.4

8.3

8.2

 

 

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