Pega Platform version support for Pega-supplied applications

This matrix lists the Pega Platform ™ versions that support each version of the Pega-supplied applications. Usually, the application version required is the same version number as the platform. For example, Pega Customer Services for Financial Services 8.3 requires Pega Platform 8.3.

This matrix may include application releases that are not yet available. For more information about the latest version of your application, see the list of the current Pega Application upgrade guides.

 

 

App version to run on…

 

 

Application

Platform 8.3

Platform 8.2

Platform 8.1

Note

Cross Industry

Pega Customer Service

8.3

8.2

8.1

 

Pega Sales Automation

8.3

8.2

8.1

 

Pega Marketing

8.3

8.2

8.1

 

Pega Field Service

8.3

8.2

Not Available

 

Financial Services

Pega Foundation for Financial Services

8.3

8.2

8.1

 

Pega Customer Service for Financial Services

8.3

8.2

8.1

 

Pega Sales Automation for Financial Services

8.3

8.2

8.1

 

Pega Marketing for Financial Services

8.3

8.2

8.1

 

Pega Client Lifecycle Management for Financial Services

8.3

8.2

8.1

 

Pega Know Your Customer for Financial Services

8.3

8.2

8.1

 

Pega Smart Dispute for Issuers

7.41*

7.41*

7.41*

Also requires hot fixes

Pega Smart Dispute for Acquirers

7.41*

7.41*

7.41*

Also requires hot fixes

Pega Smart Investigate for Payments

8.3

8.2

8.1

 

Smart Adjust

7.21*

7.21*

7.21*

Also requires hot fixes

Insurance

Pega Foundation for Insurance

8.3

8.2

8.1

 

Pega Customer Service for Insurance

8.3

8.2

8.1

 

Pega Sales Automation for Insurance

8.3

8.2

8.1

 

Pega Underwriting

8.3

8.2

8.1

 

Pega Claims for Insurance

8.3

8.2

8.1

 

Healthcare

Pega Foundation for Healthcare

8.3

8.2

8.1

 

Pega Customer Service for Healthcare

8.3

8.2

8.1

 

Pega Sales Automation for Healthcare

8.3

8.2

8.1

 

Pega Care Management

8.3

8.2

8.1

 

Pega Claims Workstation for Healthcare / Pega Claims Repair for Healthcare

8.3

8.2

8.1

 

Pega Smart Claims Engine for Healthcare

8.3

Not Available

8.1

 

Pega Product Composer for Healthcare

8.3

8.2

8.1

 

Pega Sales Automation for Statutory Healthcare

8.3

Not Available

8.1

 

Communications

Pega Foundation for Communications

8.3

8.2

8.1

 

Pega Customer Service for Communications

8.3

8.2

8.1

 

Pega Marketing for Communications

8.3

8.2

8.1

 

Pega Configure Price Quote for Communications

8.3

8.2

8.1

 

Pega Fulfillment Control Center for Communications

8.3

8.2

8.1

 

Life Sciences

Pega Pharmacovigilance

8.3

8.2

8.1

 

Pega Foundation for Life Sciences

8.3

8.2

8.1

 

Government

Pega Government Platform

8.3

8.2

8.1

 

Pega Certification and Licensing for Government

8.3

8.2

8.1

 

Manufacturing

Pega for Manufacturing

8.3

8.2

8.1

 

Pega Warranty

8.3

8.2

8.1

 

 

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