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Pega Platform version support for Pega-supplied applications

This matrix details the application version required for a given Pega platform version. With few exceptions, the application version required is the same version number as the platform. For example, to run Pega Customer Services for Financial Services on Platform 8.4, you need version 8.4 of the application.

This matrix may include releases that are not yet available. Please see the application specific community pages to check availability.

 

 

App version to run on…

 

 

Application

Platform 8.5 Platform 8.4

Platform 8.3

Platform 8.2

Note

Cross Industry

Pega Customer Service

8.5 8.4

8.3

8.2

 

Pega Sales Automation

8.5 8.4

8.3

8.2

 

Pega Customer Decision Hub

8.5.1 8.4

8.3

8.2

As of 8.5, Pega combined Pega Marketing and Pega Customer Decision Hub into a unified product.

Pega Field Service

8.5 8.4

8.3

8.2

 

Financial Services

Pega Foundation for Financial Services

8.5 8.4

8.3

8.2

 

Pega Customer Service for Financial Services

8.5 8.4

8.3

8.2

 

Pega Sales Automation for Financial Services

8.5 8.4

8.3

8.2

 

Pega Customer Decision Hub for Financial Services

8.5.1 8.4

8.3

8.2

As of 8.5, Pega combined Pega Marketing and Pega Customer Decision Hub into a unified product.

Pega Client Lifecycle Management for Financial Services

N/A 8.4

8.3

8.2

To be released later

Pega Know Your Customer for Financial Services

N/A 8.4

8.3

8.2

To be released later

Pega Smart Dispute for Issuers

7.48* 7.41*

7.41*

7.41*

Also requires hotfixes

Pega Smart Dispute for Acquirers

7.48* 7.41*

7.41*

7.41*

Also requires hotfixes

Pega Smart Investigate for Payments

N/A 8.4

8.3

8.2

 

Smart Adjust

7.21* 7.21*

7.21*

7.21*

Also requires hotfixes

Insurance

Pega Foundation for Insurance

8.5 8.4

8.3

8.2

 

Pega Customer Service for Insurance

8.5 8.4

8.3

8.2

 

Pega Sales Automation for Insurance

8.5 8.4

8.3

8.2

 

Pega Underwriting

8.5 8.4

8.3

8.2

 

Pega Claims for Insurance

8.5 8.4

8.3

8.2

 

Healthcare

Pega Foundation for Healthcare

8.5 8.4

8.3

8.2

 

Pega Customer Service for Healthcare

8.5 8.4

8.3

8.2

 

Pega Sales Automation for Healthcare

8.5 8.4

8.3

8.2

 

Pega Care Management

8.5 Not available

8.3

8.2

 

Pega Claims Workstation for Healthcare / Pega Claims Repair for Healthcare

N/A 8.4

8.3

8.2

 

Pega Smart Claims Engine for Healthcare

8.5 8.4

Not available

Not available

 

Pega Product Composer for Healthcare

N/A 8.4

8.3

8.2

 

Pega Sales Automation for Statutory Healthcare

N/A 8.4

8.3

Not available

 

Communications

Pega Foundation for Communications

8.5 8.4

8.3

8.2

 

Pega Customer Service for Communications

8.5 8.4

8.3

8.2

 

Pega Customer Decision Hub for Communications

8.5.1 8.4

8.3

8.2

As of 8.5, Pega combined Pega Marketing and Pega Customer Decision Hub into a unified product.

Pega Configure Price Quote for Communications

8.5 8.4

8.3

8.2

 

Pega Fulfillment Control Center for Communications

8.5 8.4

8.3

8.2

 

Life Sciences

Pega Pharmacovigilance

N/A Not available

8.3

8.2

 

Pega Foundation for Life Sciences

N/A Not available

8.3

8.2

 

Government

Pega Government Platform

8.5 8.4

8.3

8.2

 

Pega Certification and Licensing for Government

N/A 8.4

8.3

8.2

 

Manufacturing

Pega for Manufacturing

8.5 8.4

8.3

8.2

 

Pega Warranty

8.5 8.4

8.3

8.2

 

 

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