Pega Platform version support for Pega-supplied applications
This matrix details the application version required for a given Pega Platform™ version. With few exceptions, the application version required is the same version number as the platform. For example, to run Pega Customer Services for Financial Services™ on Platform 8.4, you need version 8.4 of the application.
For more information, see Pega Platform Support Guide Resources.
|
|
| App version to run on… |
| ||
|
| Application | Platform 8.4 | Platform 8.3 | Platform 8.2 | Note |
| Cross Industry | Pega Customer Service | 8.4 | 8.3 | 8.2 |
|
| Pega Sales Automation | 8.4 | 8.3 | 8.2 |
| |
| Pega Marketing | 8.4 | 8.3 | 8.2 |
| |
| Pega Field Service | 8.4 | 8.3 | 8.2 | ||
| Financial Services | Pega Foundation for Financial Services | 8.4 | 8.3 | 8.2 |
|
| Pega Customer Service for Financial Services | 8.4 | 8.3 | 8.2 |
| |
| Pega Sales Automation for Financial Services | 8.4 | 8.3 | 8.2 |
| |
| Pega Marketing for Financial Services | Not available | 8.3 | 8.2 |
| |
| Pega Client Lifecycle Management for Financial Services | 8.4 | 8.3 | 8.2 | ||
| Pega Know Your Customer for Financial Services | 8.4 | 8.3 | 8.2 | ||
| Pega Smart Dispute for Issuers | 7.48* | 7.41* | 7.41* | Also requires hot fixes | |
| Pega Smart Dispute for Acquirers | 7.48* | 7.41* | 7.41* | Also requires hot fixes | |
| Pega Smart Investigate for Payments | 8.4 | 8.3 | 8.2 | ||
| Smart Adjust | 7.21* | 7.21* | 7.21* | Also requires hot fixes | |
| Insurance | Pega Foundation for Insurance | 8.4 | 8.3 | 8.2 |
|
| Pega Customer Service for Insurance | 8.4 | 8.3 | 8.2 |
| |
| Pega Sales Automation for Insurance | 8.4 | 8.3 | 8.2 |
| |
| Pega Underwriting | 8.4 | 8.3 | 8.2 |
| |
| Pega Claims for Insurance | 8.4 | 8.3 | 8.2 |
| |
| Healthcare | Pega Foundation for Healthcare | 8.4 | 8.3 | 8.2 |
|
| Pega Customer Service for Healthcare | 8.4 | 8.3 | 8.2 |
| |
| Pega Sales Automation for Healthcare | 8.4 | 8.3 | 8.2 |
| |
| Pega Care Management | Not available | 8.3 | 8.2 |
| |
| Pega Claims Workstation for Healthcare / Pega Claims Repair for Healthcare | 8.4 | 8.3 | 8.2 | ||
| Pega Smart Claims Engine for Healthcare | Not available | 8.3 | Not available | ||
| Pega Product Composer for Healthcare | Not available | 8.3 | 8.2 |
| |
| Pega Sales Automation for Statutory Healthcare | Not available | 8.3 | Not available |
| |
| Communications | Pega Foundation for Communications | 8.4 | 8.3 | 8.2 |
|
| Pega Customer Service for Communications | 8.4 | 8.3 | 8.2 |
| |
| Pega Marketing for Communications | 8.4 | 8.3 | 8.2 |
| |
| Pega Configure Price Quote for Communications | 8.4 | 8.3 | 8.2 |
| |
| Pega Fulfillment Control Center for Communications | 8.4 | 8.3 | 8.2 |
| |
| Life Sciences | Pega Pharmacovigilance | Not available | 8.3 | 8.2 | |
| Pega Foundation for Life Sciences | Not available | 8.3 | 8.2 | ||
| Government | Pega Government Platform | 8.4 | 8.3 | 8.2 |
|
| Pega Certification and Licensing for Government | 8.4 | 8.3 | 8.2 | ||
| Manufacturing | Pega for Manufacturing | 8.4 | 8.3 | 8.2 | |
| Pega Warranty | 8.4 | 8.3 | 8.2 | ||
Published September 17, 2019 - Updated June 16, 2020