How Pega Predictive Diagnostic Cloud ensures data privacy
To ensure privacy, Pega Predictive Diagnostic Cloud (PDC) does not store, process, or accept Personally Identifiable Information (PII) or other sensitive data, except for usernames. If usernames are sensitive - for example, you use email addresses as usernames - PDC can additionally encrypt them using operator ID encryption.
PDC collects only diagnostic data and metadata on how the application performs. All data traffic is one-directional: your application sends data to PDC, but PDC does not communicate back with your application.
- To learn more about how PDC secures data, see Data security in PDC.
- To learn more about how PDC can encrypt the operator ID, see Encrypting operator IDs in PDC.
Onboarding for PDC
1 Fundamentals of PDC
1.1 How PDC manages monitoring data
1.2 What data PDC collects
1.3 How PDC ensures data privacy
1.4 Who should use PDC
1.5 How to start using PDC
1.6 Licensing and support
2 Event Viewer in PDC
2.1 System Events in PDC
2.2 Analyzing events