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How Pega Predictive Diagnostic Cloud manages monitoring data

Each Pega Platform™ client has a dedicated Pega Predictive Diagnostic Cloud (PDC) virtual user account, called a tenant. Each tenant can monitor any number of applications that belong to the same client. You can configure PDC to monitor different environments, as shown in the following figure:

One-way data push model in PDC
PDC uses a one-way data push
One-way data push model in PDC

Each Pega Platform instance contains PDC monitoring agents that collect diagnostic data. Your system sends alerts and diagnostic data through Amazon Simple Queue Service (SQS) asynchronously, which prevents the slowing of your systems. After receiving the data, PDC identifies issues in your system, and can send you notifications about events critical to your business.

Onboarding for PDC

1 Fundamentals of PDC
   1.1 How PDC manages monitoring data
   1.2 What data PDC collects
   1.3 How PDC ensures data privacy
   1.4 Who should use PDC
   1.5 How to start using PDC
   1.6 Licensing and support

2 Event Viewer in PDC
   2.1 System Events in PDC
   2.2 Analyzing events

Pega Predictive Diagnostic Cloud System Administrator System Architect User Experience Designer Front-End Developer System Administration
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