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How to start using Pega Predictive Diagnostic Cloud

Your Pega license includes Pega Predictive Diagnostic Cloud (PDC) by default. Your own PDC instance comes preconfigured with your Pega Platform™ package along with your exclusive virtual user account, called a tenant. Your applications that are a part of Pega Cloud are also already configured to send data to PDC.

To access PDC, perform the following steps:

  1. Go to My Support Portal.
  2. Navigate to the support quick links section, and then click Access Pega Predictive Diagnostic Cloud.
To access PDC, you need a Pega Community account affiliated with your tenant. If you have the account but cannot access PDC, contact your system administrator.

If you use PDC on the premises, see How to configure PDC to monitor you applications.

Onboarding for PDC

1 Fundamentals of PDC
   1.1 How PDC manages monitoring data
   1.2 What data PDC collects
   1.3 How PDC ensures data privacy
   1.4 Who should use PDC
   1.5 How to start using PDC
   1.6 Licensing and support

2 Event Viewer in PDC
   2.1 System Events in PDC
   2.2 Analyzing events

Pega Predictive Diagnostic Cloud System Administrator System Architect User Experience Designer Front-End Developer System Administration
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