Why PDC is a better choice for monitoring Pega Platform than your APM tool
Pega Infinity™ is our unified suite of CRM applications, intelligent automation, and low-code authoring platform that enables rapid development and deployment of sophisticated applications. As with any good application lifecycle, organizations always need to confirm that non-functional aspects, such as performance and stability, are carefully evaluated – and Pega is no exception.
Monitor your application efficiently
Enterprises gain a competitive edge when time and money is invested into deploying application performance monitoring (APM) solutions. Your organization most likely uses an APM tool like Cisco's AppDynamics, Dynatrace, or New Relic. Pega Infinity™ is written in Java, and following Pega's best practices, you never need to write any Java yourself – you write exclusively in a business-centric, low-code model. Pega Platform™ generates the required artifacts, including Java, HTML, CSS, and SQL, based on your low-code input.
Using a Java-focused APM tool with Pega Platform, you are exploring Pega Platform's internals more than your actual application. Analogously, because Java is written in C, using a C-based APM tool to analyze a Java application, you would be exploring the application's internals more than its functionality. If you already have a deep understanding of Java internals, you might be able to evaluate an application from the C perspective. But having a Java perspective is much more effective when monitoring the performance of a Java application. The same analogy is true for Pega Infinity™.
PDC specializes in monitoring Pega Platform
The main purpose of Pega Predictive Diagnostic Cloud™ (PDC) is to provide a low-code Pega perspective of Pega applications, rather than a lower-level Java perspective. PDC communicates in Pega low-code terms and encapsulates the necessary Pega internal knowledge directly in the tool. It makes your Pega life comfortable and easier by automating detection, diagnosis, and even some resolution activities.
Benefit from building for change
As new insights are identified, PDC evolves too, giving you the benefits without any effort. And because PDC is included in your Pega license and is run by Pega, there are no additional IT costs to you, so you can focus on your business objectives. PDC is a rare case of all value and no cost.