Assigning to a work group by using a decision table (initial robot registration only)
If you want Pega Robot Manager to automatically assign each robot to a work group, you can customize one of the provided decision tables, depending on the method that you want to use. A robot can be assigned to a work group based on the user ID or the robot ID.
When robots are assigned to a work group by using a decision table, the first processed decision table is pyGetWorkGroupByRobotID, followed by the pyGetWorkGroupForRobotByRequestorOperatorID decision table.
- Configuring the pyGetWorkGroupByRobotID decision table
With Pega Robot Manager, you can update the pyGetWorkGroupByRobotID decision table through the Pega Robot Manager user interface.
- Configuring the pyGetWorkGroupForRobotByRequestorOperatorID decision table
To map the user credentials to work groups in your application, use the pyGetWorkGroupForRobotByRequestorOperatorID decision table.
- Configuring how robots are assigned to work groups (initial robot registration only)
A robot can request to join a specific work group. If a specific work group is not specified by the robot, Pega Robot Manager attempts to find a work group that the robot should join from the pyGetWorkGroupByRobotID and pyGetWorkGroupForRobotByRequestorOperatorID decision tables.