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Configuring how robots are assigned to work groups (initial robot registration only)

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A robot can request to join a specific work group. If a specific work group is not specified by the robot, Pega Robot Manager attempts to find a work group that the robot should join from the pyGetWorkGroupByRobotID and pyGetWorkGroupForRobotByRequestorOperatorID decision tables.

You can configure Pega Robot Manager so that the specific method of work group registration takes precedence over the others; if one method does not work, then other methods are applied.

With Pega Robot Manager, you can update the pyGetWorkGroupByRobotID and pyGetWorkGroupForRobotByRequestorOperatorID decision tables through the Pega Robot Manager user interface. For more information, see Changing settings from the Pega Robot Manager interface.

  1. In the navigation panel of Dev Studio, click Records.

  2. Expand the SysAdmin category, and then click Dynamic System Settings.

  3. Click the record with the pegarobotics Owning Ruleset and WorkgroupSpecifiedInPayloadTakesPrecedence Setting Purpose.

  4. On the Settings tab, in the Value field, enter one of the following values:

    • true – Use this setting if you have configured your robots to request a work group in their registration requests. Pega Robot Manager attempts to assign the robot to the work group that is specified in the request. However, if the registration request contains an invalid work group, Pega Robot Manager attempts to assign the robot to a work group that is specified in the pyGetWorkGroupByRobotID decision table. If this fails, it attempts to assign the robot to a work group that is specified in the pyGetWorkGroupForRobotByRequestorOperatorID decision table.
    • false – Use this setting if you want Pega Robot Manager to automatically determine the work group for each robot. Pega Robot Manager attempts to match the robot to the work group by using the pyGetWorkGroupByRobotID decision table. If the work group that is specified in that decision table is not valid, Pega Robot Manager attempts to match the administrative credentials to a valid work group by using the pyGetWorkGroupForRobotByRequestorOperatorID decision table. However, if the work group that is specified in the decision table is also not valid, Pega Robot Manager uses the work group that is specified in the registration request of the robot.
  5. Click Save.

    If none of these options results in a valid work group, the robot registration fails.

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