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Configuring robot intervals

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Keep your robots in check by configuring the frequency with which various events that are related to robot performance and health occur.

For example, you can configure the frequency with which robots request work or provide their health status.
  1. Log in to Pega Robot Manager.

  2. From the Pega Robot Manager menu bar, select Settings.

  3. Click the Configurations tab.

  4. On the Configurations, tab, expand the Intervals section.

  5. Click the More icon and modify any of the following intervals:

    RPA service heartbeat
    Determines the frequency with which the Robotic Process Automation service sends the heartbeat message to the Pega server. The default value is 30 seconds.
    Notification alert
    Prevents the system from sending repeated notifications of the same type. The default value is 30 minutes.
    Not ready threshold
    Determines how long a robot can be in the APPLICATION NOT READY state before that robot is stopped by Pega Robot Manager. The default value is 10 minutes.
    Robot heartbeat
    Determines how often robots provide their health status to Pega Robot Manager. This setting is also used to send manual and scheduled STOP commands to robots. The default value is 30 seconds.
    Alert evaluation time
    Indicates the time period for evaluating whether a robot is in the HEALTHY, FAILING, or UNDERPERFORMING state. The default value is 60 minutes.
    Expiration interval for under-performing robots
    Prevents underperforming robots from performing additional assignments within the current work group until the interval expires. The default value is 60 minutes.
    Auto-balancing evaluation interval
    Determines the length of period in which Pega Robot Manager evaluates the expected workload in a work group by looking at how many open assignments will reach their SLA deadlines. For more information, see Estimating the workload across work groups.

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