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Enabling automatic cleanup of disconnected robots

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The ProcessStaleRobots agent finds running robots that have lost connectivity with Pega Robot Manager and stops them. Robots that have lost connectivity (are no longer heartbeating) appear with a red error state (Needs attention).

If the robot starts heartbeating again, it resumes its assignments. To unregister robots that have lost connectivity, use the ProcessStaleRobots agent.
Enabling this agent might impact robot scheduling when a robot stops communicating because of a network issue.
  1. Click Records Sys Admin Agent Schedule .

  2. Select the Pega-Robotic-AutomationPackageManagement instance on the node where you want to enable the ProcessStaleRobots agent.

  3. Select the Enabled? check box for the ProcessStaleRobots agent.

  4. Click Save.

  • Configuring Pega Robot Manager

    Pega Robot Manager allows you to manage your RPA robots; start, stop, terminate and schedule them. You can configure it to suit the needs of your organization. You can also create and view reports on robot health, exceptions and usage data.

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