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Managing robots


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You can start, stop, terminate robots, and move them between work groups.

You can manage your robots from two pages: the work group page, which displays only robots assigned to this work group, and from the Robots page, which displays all your robots and can be filtered by robot status and work group.

A robot a remote computer running a Windows operating system, where Robotic Automation Runtime is installed, and optionally, an RPA Service is also installed. RPA Service is a Windows service that is installed on the same computer as the runtime executable and acts as an intermediary between the runtime process and Pega Robot Manager.

The following table describes status of robot and available commands, depending on the status of the robot and of the RPA Service. Available options may be limited if commands are pending execution.

Is RPA Service active? Is Runtime running? Robot status Available commands
Yes No Standby (blue)

Start (if not on schedule and no command is being processed)

Terminate (if Start fails)

Yes Yes Running (green)

Stop (if no command is being processed)

Terminate (if Stop fails)

Running (red) Stop (if no command is being processed and the robot has not lost connectivity)
No No Off None
No Yes Running (green) Stop (if no command is being processed), no ability to terminate
Running (red) Stop (if no command is being processed and the robot has not lost connectivity), no ability to terminate

  • Starting robots

    You can manually start one or multiple robots either from the global list of robots or from the list of robots in a specific work group.

  • Stopping robots

    You can stop a robot either manually or by creating a schedule.

  • Terminating an unresponsive robot

    If a robot that is controlled by the RPA Service does not respond to the stop command, you can terminate it.

  • Understanding when a robot needs attention

    A robot displays a red icon on the Work groups, Robots and Dashboard pages in a number of scenarios.

  • Moving robots between work groups

    If you have more than one work group, you can move robots between them either manually or by defining a schedule.

  • Using Pega Robot Manager

    Use Pega Robot Manager to manage and deploy automation packages to both attended robotic desktop automation (RDA) and unattended robotic process automation (RPA), monitor the performance, health, and throughput of your RPA robots; and manage the life cycle of your RPA robots, including manual start and stop, and defining scheduled actions to enable more throughput when the workload is high.

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