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Application stack

The following figure shows the application stack. Your application inherits features from each layer.

Pega Sales Automation for Insurance application stack
Pega Sales Automation for Insurance application stack

During installation, the Pega Customer Relationship Management for Insurance media installs rulesets and applications for Pega Customer Service for Insurance and Pega Sales Automation for Insurance. You must have a separate license for each product. If you require the Pega Customer Decision Hub application, install that application separately.

Pega Service Cases for Insurance contains service cases that can be leveraged across insurance applications. The Pega Service Cases for Insurance ruleset (PegaInsServ) is included in both Pega Customer Service for Insurance and Pega Sales Automation for Insurance.

All Pega insurance applications are built on Pega Foundation for Insurance, which contains the insurance data model.

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