Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Claim actions for users

Updated on October 9, 2020

As part of the configuration for each user, the actions available from the examiner UI’s form actions and claim operations have been restricted. The table below, identifies the user and the actions that are available.

UsersActions available
CEJuniorClaimsExaminer

  • Refresh
  • Add attachment
  • Preview execution
  • Follow
  • Help
  • Transfer assignment
CEClaimsExaminer

  • Refresh
  • Void/Cancel
  • Preview execution
  • Follow
  • Help
  • Transfer assignment
  • Process immediately
  • Deny Claim
  • Force complete
  • Claim Adjustment
  • Claim Correction
  • Split Claim and Split Claim Line
  • View Claim History
  • Visualize Claim Process
  • Manage Related Claims

CESeniorClaimsExaminer

CEClaimsSupervisor

  • Refresh
  • Add attachment
  • Preview execution
  • Follow
  • Help
  • Transfer assignment
  • Process immediately
  • Deny Claim
  • Force complete
  • Claim Adjustment
  • Manage Claim lines
  • Update claim data
  • Void/Cancel
  • Split Claim and Split Claim Line
  • Claim Correction
  • View Claim history
  • Visualize Claim Process
  • Manage Related Claims

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us