Submitting custom opportunity tag requests
To request custom opportunity tags for Pega® Workforce Intelligence, you must complete and submit the applicable Workforce Intelligence request forms. The following forms provide the Workforce Intelligence team with the information that they need to create custom opportunities for you.
Before you begin
To download the applicable form, click the links, and then complete the form and save the file. To view and complete these forms, you need Adobe Acrobat Reader or a similar product.
To submit the forms, perform the following steps:
- Go to My Support Portal.
- Select your account from the list and then click .
- Select Product Defect as the request type and enter the requested information on the form by using the following values.
In this field Select or enter Symptom System Behavior Incorrect Product Workforce Intelligence Product Version Workforce Intelligence Project Name Workforce Intelligence Is this system on the Cloud? Yes Environment URL N/A Environment type Production Brief Description Requesting custom opportunity tags Detailed Description (enter any detailed instructions and the effective date for these changes) Steps to reproduce N/A Any error messages? N/A Attempted solutions N/A Severity Severity 3 Urgency High Contact Phone (enter your phone number) Contact Country (select the name of your country) Contact's Time Zone (select your time zone)
- Click , attach the forms, and then click .