PEGA0013 alert: Activity interaction time exceeds limit
When a service rule receives and processes a request, the system runs a service activity after the request data is mapped. The PEGA0013 alert is triggered when the elapsed time required for running the activity exceeds the threshold setting.
Example message text
Service activity interaction time has exceeded the threshold of 500 ms: 9072 ms
Default prconfig.xml settings
<env name="alerts/services/activityTime/enabled" value="false" />
Toggles the alert on ("true") or off ("false").
<env name="alerts/services/activityTime/threshold" value="500" />
The default threshold setting is 500 milliseconds (1/2 second).
This setting measures elapsed (total) time, not just CPU time.
Reason for the alert
If the service activity is taking too long to run, examine or trace the processing of that activity. Make sure that it is not calling too many other processes, such as activities or when rules.