PEGA0053 alert: Data page reload exceeded the frequency threshold

A PEGA0053 alert occurs when a data page is reloaded more frequently than the configured threshold. The alert log message indicates that a particular data page is being reloaded frequently, and then displays the average time between two reloads of the data page.

Example message text

Data page data page name is being reloaded frequently. The average time between reloads was 3 seconds. Consider revisiting refresh strategy.

Dynamic System Setting

The frequency threshold (per minute) is established in the following Dynamic System Setting file setting:

Owning Ruleset: Pega-Engine

Setting Purpose: prconfig/alerts/datapages/reloadFreqPerMin/default

Value: 10

Default prconfig.xml setting

The frequency threshold (per minute) is established in the following prconfig.xml file setting:
<env name=="datapages/reloadFreqPerMin" value="10" />

Reason for the alert

A data page is being reloaded more frequently than the configured threshold.

Next steps

You can change the refresh strategy of the data page on the Load Management tab. For example, you can select the Do not reload when criteria, and use a when rule that often evaluates to true.

If frequent data page reloading is unavoidable, you can increase the frequency threshold.

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