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Reporting

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Gain insight into the statistics of your application by displaying the data in the form of well-organized reports. For example, you can create a report with the number of resolved cases per user to assess users performance.

Reporting is a Pega Platform feature that uses a Structured Query Language (SQL) to retrieve and sort real-time information from the PegaRULES database, an external database, or the Elasticsearch index.

  • Learning about report categories

    Distinguish reports from each other by organizing them into categories.

  • Learning about report types

    You can analyze data from different perspectives depending on the report type that you use. You can monitor detailed lists of the events that occur in your application, or view summarized numbers of the occurrences. For example, you can analyze the number of cases that have been resolved within the last seven days to assess user performance.

  • Creating a report

    In addition to using the standard reports, you can create your own reports to meet additional business needs. For example, you can decide which columns to display in your report by using the Report Editor.

  • Running a report

    Access and analyze relevant information in clear and organized reports. For example, you can monitor system performance by running regular reports that can contain such details as the time spent to perform a task.

  • Editing a report

    You can modify a report to change the way the report displays information, or filter the data for different audiences by using the Report Editor.

  • Creating advanced reports

    Facilitate the process of data analysis by presenting the data that you retrieve from the database in the form of a table.

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