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Running a report

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Access and analyze relevant information in clear and organized reports. For example, you can monitor system performance by running regular reports that can contain such details as the time spent to perform a task.

  1. If App Studio is not in Preview mode, in the header, click Preview application.

  2. In the header of App Studio, select the portal in which you manage reports.

  3. In the left navigation pane, open the Report Browser by clicking Reports.

  4. Select the reports that you want to view:

    • To view your custom reports, click the My Reports tab.
    • To view all available reports, click the All reports tab.
  5. Click a report that you want to view.

  • Report results

    After a report runs, the results display in the Report Viewer. The Report Viewer shows the title of the report, and the date and time when the results were generated. The Report Viewer also provides options for working with the results.

  • Actions menu options for reporting

    Actions menu options for reporting

  • Scheduling reports

    Analyze how the data change over time by gathering the scheduled reports data. For example, you can schedule the report every week, and compare the data to analyze the differences.

  • Standard reports and categories

    All reports are organized by categories. Each report must belong to one category, but you can have report shortcuts to the same report in more than one category.

  • Scheduling reports

    Analyze how the data change over time by gathering the scheduled reports data. For example, you can schedule the report every week, and compare the data to analyze the differences.

  • Reporting

    Gain insight into the statistics of your application by displaying the data in the form of well-organized reports. For example, you can create a report with the number of resolved cases per user to assess users performance.

  • Duplicating existing reports

    Safely modify report data without affecting the existing structure by duplicating the report. For example, you can use the data from the original report, but filter or organize the information differently.

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