Standard Report Definitions — Work Analysis
Standard reports in the pyWorkAnalysis category identify by assignment which flow actions were selected, how often, and the timeliness of the selection. These reports are derived from information in the History-Work- classes.
Arrivals Past Eight Weeks SV — Provides a line chart with a colored line for each work type in the current application, showing how many new work items of that type were created (entered) in each week of the last eight calendar weeks.
Drill down to see the work items for a type (for all weeks).
Average Elapsed Time per Status — For resolved work items in the current application, provides a bar chart by work type, showing the average time (in hours, minutes, and seconds) these work items held a
If your application uses the
Drill down to see the resolved work items that support the totals for one work type.
|Work-.pyDailyArrivalsSV|| Daily Arrivals SV — For each of the past 30 calendar days plus today, provides a
line chart and tabular form that shows a count of work items in the selected
application resolved by team.
Drill down on a team to see the resolved work items.
Effort in Days by Customer — Provides counts and totals of effort in days for resolved work items in the current application. This report is summarized by customer enterprise (
property), customer (
property), and work type.
Drill down to see the individual resolved work items.
Timeliness by Resolving Unit — For resolved objects in the current application, provides three counts at the resolving organization unit, division, and organization level:
Drill down to see the work items.
Timeliness by Work Type — Provides a horizontal bar chart with one row per work type in the current application.
Bars show the counts of resolved work items that were resolved within goal, past goal, and past deadline, with a total.
- Report Definition rule form
A report definition rule defines a report definition report. This rule generates an SQL query that retrieves and sorts information from the PegaRULES database, an external database, or an Elasticsearch index, and generates HTML that displays the results in a variety of formats. You have a range of options for interacting with the results, depending on the settings on the Report Viewer tab.