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Scheduling reports


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Analyze how data changes over time by gathering data from scheduled reports. For example, you can schedule a weekly report about resolved cases, and compare the report data to analyze the productivity of your team.

By scheduling a report, you automatically subscribe to that report.

You can set a specific time, interval, and frequency of a report run.

  1. If App Studio is not in Preview mode, in the header, click Preview application.

  2. In the header of App Studio, select the portal in which you manage reports.

  3. In the navigation pane, open the Report Browser by clicking Reports.

  4. Select the reports that you want to view:

    • To view your custom reports, click the My Reports tab.
    • To view all available reports, click the All reports tab.
  5. Hover over the report shortcut, click the Actions icon, and then click Schedule.

    Report scheduling task window appears.
  6. Optional:

    To provide the task details, in the Perform report scheduling task window that appears, configure the following parameters:

    1. In the Task Definition section, in the Task Name field, edit the scheduling task label.

      The name supports only letters, numbers, and the underscore character.
    2. In the Task Description field, enter a task summary.

  7. In the report scheduling task window, provide the scheduling details:

    1. In the Task Scheduling section, in the Time of Day list, select when to run the report.

      The time corresponds to the time zone set for the server that runs the Pega Platform
    2. In the Recurrence section, select how often you want to repeat the task.

      For example, if you want to run the report once, click One-Time only.
    3. Optional:

      To rerun the task if errors occur, select the On error, retry check box, and then specify the interval and the maximum number of attempts.

  8. In the Task Output Processing section, provide the report processing details:

    For more information, see Managing report subscriptions.
  9. Schedule the report by clicking Submit.

  • Managing report subscriptions

    Keep users up-to-date on relevant scheduled reports by managing report subscriptions.

  • Subscribing to reports

    Keep up-to-date with system changes, and receive a copy of a scheduled report each time the report runs by subscribing to the report.

  • Testing scheduled reporting tasks

    Verify whether your scheduled reporting tasks is completed correctly by performing a test run. For example, you can send the subscribers an immediate email to check whether a notification message is generated.

  • Updating scheduled reporting tasks

    Dynamically adapt your scheduled reports to your evolving business needs by updating the scheduled reporting tasks. For example, if you want to display charts in the report, you can change the output format to Microsoft Excel Workbook that supports charts.

  • Removing scheduled reporting tasks

    Control all scheduled reporting tasks in your application to ensure that the system runs only the reports that are required. For example, if you do not need a report anymore, you can save processing capacity by removing a scheduled reporting task.

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