Table of Contents


Resiliency and backup services

Pega Cloud backup and resiliency services include:

  • Deployment across multiple availability zones within the geographical region to protect against zone faults and localized service disruptions.
  • Database Replication service that deploys a real-time database mirror in a different availability zone. Failover is automatic, with a recovery point objective (RPO) of less than 1 minute and a Recovery Time Objective (RTO) of less than 4 minutes.
  • Data Backup service backs up customer data on an ongoing basis (back 30 days) with a recovery point objective (RPO) of less than 10 minutes. Database backup recovery time objective (RTO) varies with the size of the system deployed.
  • Load balancing services manage failover across multiple production application servers.

Published February 2, 2016 — Updated August 25, 2016

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