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Configuring the time-out behavior for custom or Kerberos authentication services

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Configure the way in which your custom or Kerberos authentication service handles operator time-out situations.

  1. Open the service from the navigation panel in Dev Studio by clicking Records SysAdmin Authentication Service and choosing a service from the instance list.

  2. For a Kerberos authentication service, on the Kerberos tab, in the Timeout activity field, press the Down Arrow key and select the AuthenticationLDAPWebTimeout activity to control the time-out behavior.

    The activity must have Code-Security as the Applies To key part.
  3. For a custom authentication service, on the Service tab, in the Timeout activity field, press the Down Arrow key and select the AuthenticationLDAPTimeout activity to control the time-out behavior.

    The activity must have Code-Security as the Applies To key part.
  4. Navigate to the Custom tab.

  5. Select the Use PegaRULES Timeout check box to use the authentication time-out values specified in the user access groups to determine how long a user session can remain inactive before users are prompted to identify themselves again. Leave this check box cleared if time-out is managed by the application server or other external facility.

  6. Do one of the following steps.

    • Select the Use Basic Authentication for Timeout check box to use the Basic authentication browser pop-up window to gather credentials when user's session times out.
    • In the Timeout challenge stream field, enter the second key part of an HTML rule (where the Applies To key part is @baseclass ) that presents a form for gathering user credentials when the user's session times out.
  7. In the Redirect URL field, enter a URL to which the user is redirected when the user session times out.

    This field is not available when the Use PegaRULES Timeout option is selected.
  8. Click Save.

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