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Unlocking an operator

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An operator can get locked after a certain number of failed login attempts. The security policies specify the default number of failed login attempts before a password is locked. You can unlock the operator manually.

You must have the pzViewAuthPoliciesLP privilege to view the Operator Access tab.
  1. In the header of Dev Studio, click Configure Org & Security Authentication Operator Access .

  2. In the Locked operators section, click Unlock & Reset next to the chosen operator.

  3. Send the newly generated password to the operator.

  • Defining security policies

    To define security policies for user authentication and session management, use the Security Policies tab.

  • Viewing locked and disabled operators

    You can view lists of locked and disabled operators, and unlock or enable them.

  • Managing security policies

    Enable security policies for user authentication and session management to improve application security. You can control the strength of user IDs and passwords, manage session time-outs and the disabling of operator IDs, control the auditing of login events, and implement CAPTCHA and multifactor authentication.

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