Skip to main content

Table of Contents

Creating an operator ID


Only available versions of this content are shown in the dropdown

Provide users with access to your application by creating operator IDs. When you create an operator ID, you can specify the background and general information about the user, define application access, and configure password credentials for the user.

For example, in a banking application, create operator IDs for customer service representatives (CSRs) who review loan requests, and the manager to whom the CSRs report.
To create an operator ID, you must have the pxCanManageUsers privilege, which is part of the PegaRULES:SecurityAdministrator role.
  1. In the header of Dev Studio, click Create Organization Operator ID .

  2. In the Short description field, enter the full name of the new operator.

    The value that you enter populates the Full name field in the operator contact information on the Work tab. The maximum length of the description is 64 characters.
  3. In the Operator ID field, enter a unique identifier.

    When you enter the identifier, consider the following guidelines:
    • In addition to letters and digits, the identifier can include the following characters: period (.), single quote ('), tilde (~), underscore (_), exclamation point (!), ampersand (&), octothorpe (#) and no more than one at (@) character. Avoid using the forward slash (/) or backslash (\) characters in the identifier.
    • An operator ID can consist of a maximum of 128 characters.
    • Special processing applies to any user identifier that begins with the word External. Use such identifiers only when defining external operators that use Directed Web Access (DWA) for one-time processing of assignments.
    • Avoid using system as an operator ID name. This term is reserved and refers to agents.
  4. Click Create and open.

    The operator rule form is displayed on the page and you can continue to add information about the user. For example, you can configure access settings or provide organizational information.
Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us