LinkedIn
Copied!

Table of Contents

Scanning the system from the user interface

Version:

Only available versions of this content are shown in the dropdown

To scan your system, request a scan from the Hotfix Manager landing page. The scan generates a report that you provide to Global Client Support.

  1. To go to the Hotfix Manager landing page, click Configure System Release Hotfix Manager .
  2. Click Scan System.
  3. A message indicates whether you have a hotfix catalog installed and when it was created. Click Check online to get the most recent catalog. For more information, see Obtaining a hotfix catalog.
  4. Click Scan.
  5. When the scan is complete, click Finish to return to the Hotfix Manager landing page.
  6. Click Actions > Download Scan Result to download a local copy of the scan result, which is in a .zip file.
  7. Send this file to Global Client Support when you request a hotfix package. For more information, see Obtaining hotfix packages.

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.