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Managing your case archival process

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Actively manage your case archival process to improve performance and resolve errors more quickly.

This content applies only to Pega Cloud environments.

Use the following techniques to manage your case archival process:

  • Configuring archive settings

    Create and configure archive settings to improve performance and control batch size by creating and modifying the system settings for data archiving.

  • Configuring purge cycle settings

    You can use dynamic system settings to configure different aspects of a post-archive purge cycle, for example, the duration of a purge cycle. Use these settings to improve performance during purge cycles and control the intervals at which purge cycles occur.

  • Monitoring the progress of your case archival process

    The pr_metadata table holds all of the pyArchiveStatus and other information about all records that are processed by the three archival jobs.

  • Reviewing archived case data

    Search for archived cases to review data that is no longer in primary storage but only is in Pega Cloud File Storage to confirm a successful archive process, perform a regulatory task for statutes such as HIPAA, or search for previous business history.

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