LinkedIn
Copied!

Table of Contents

Master agents

Version:

Only available versions of this content are shown in the dropdown

In on-premise environments, you can configure the following master agents by updating settings in the prconfig.xml file setting.

Master-for-Requestors

The Master-for-Requestors master agent monitors idle requestor sessions to enforce automatic timeouts.

By default, this operation occurs every 60 seconds.

<env name="agents/requestortimeoutwakeup" value="NNN" />

where NNN is in seconds.

Master-for-Agent

The Manager-for-Agent (also known as the Agent Master) master agent starts and monitors agents defined through agents rules and agent schedule data instances.

By default, this operation occurs every 10 minutes.

<env name="agents/newqueuewakeup" value="NNN" />

where NNN is in seconds.

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.