Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Completing the prerequisite tasks

Updated on September 16, 2020

Prepare your implementation scenario by installing and verifying necessary applications and their sample customer data files.

  1. Ensure that Pega Customer Decision Hub for Communications 8.5 is installed.
    For more information, see the Pega Customer Decision Hub for Communications Installation Guide on the Pega Customer Decision Hub for Communications product page.
  2. Ensure that Pega Customer Decision Hub for Communications 8.5 is implemented.
    Note: This guide assumes that you follow a standard implementation using the Pega Customer Decision Hub for Communications data model.
    For more information, see the Pega Customer Decision Hub for Communications Implementation Guide and the Pega Customer Decision Hub for Communications Data Model Guide on the Pega Customer Decision Hub for Communications product page.
  3. Install the latest hotfixes for Pega Customer Decision Hub and Pega Customer Decision Hub for Communications.
    • Previous topic Overview of the Next-Best-Action Designer template for Pega Next-Best-Action Advisor
    • Next topic Importing the Next-Best-Action Designer template for Pega Next-Best-Action Advisor

    Have a question? Get answers now.

    Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

    Did you find this content helpful?

    Want to help us improve this content?

    We'd prefer it if you saw us at our best.

    Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

    Close Deprecation Notice
    Contact us