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Converting plain text to rich text

Configure a text area field to display a rich text editor at run time to convert plain text to rich text.

By default, text area fields are plain text.

  1. Access the field, based on the way that it is defined in your data model.

    • To view fields in a data object:
      1. In App Studio, click the Open runtime toolbar icon.
      2. Click Turn editing on.
      3. In the navigation panel, click Data to display the Integration Designer.
      4. Click the name of a data object.
      5. Click the Data model tab.
    • To view fields in a case type:
      1. In App Studio, click the Open runtime toolbar icon.
      2. Click Turn editing on.
      3. In the navigation panel, click Cases to display the Case Type Explorer.
      4. Click the name of a case type.
      5. Click the Data model tab.
      6. Optional: To display fields that are inherited by your application, click Show reusable fields.
    • To view fields on a form:
      1. In App Studio, click the Open runtime toolbar icon.
      2. Click Turn editing on.
      3. In the navigation panel, click Cases to display the Case Type Explorer.
      4. Click the name of case type.
      5. On the Views tab, click the name of a form.
  2. Click the Configure field icon in the row of the text area field.

  3. In the Display as list, select Rich text.

  4. Click Submit.

  • Restricting user input in a field

    Configure fields in your data model to change the way that they store or display information to create a robust data model that is tailored to your business requirements.

  • Adding single-value fields to forms

    Collect specific information from users when they process a case by adding a single-value field to a form. For example, you can add a field that references a phone number to a form that prompts users to enter their personal and address details.

  • Storage and display of fields
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