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Pega Customer Service

"what's new on CRM"

Ideal for digital-first customer service organizations, this release brings enhanced digital experiences, omnichannel messaging, and embedded knowledge management solutions for optimized customer engagement. Pega Customer Service™ 8 includes the following key features:

Look for our 8.5 videos? Visit the video library to see the previous versions.

Visit www.pega.com to learn more about Pega Infinity™.


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